Sales Coordinator

A sales coordinator at Mamiba will manage a portfolio of customers and is responsible for maximizing
business opportunities, providing premium service, and building long-term, trusting business relationships

JOB DESCRIPTION

• Oversee all daily activities for assigned customers.
• Expand and build strong, long-term relationships with primary contacts, key stakeholders and Senior Managers within each assigned customer.
• Anticipate, develop, and propose creative solutions to satisfy the objectives and challenges of assigned customers.
• Identify and resolve situations within assigned customers that could lead to attrition or inhibit growth. And provide constructive feedback to management.
• Assist with and participate in customer account reviews.
• Conduct detailed customer surveys to uncover needs or issues.
• Maintain and update documents related to customer accounts and business reports
• Develop new business opportunities in every customer contact
• Validate and qualify new customers before referring to the appropriate sales manager.
• Assist in developing sales and marketing initiatives.
• Assist technical and marketing teams in developing marketing materials and proposals.
• Generate customer reports on periodic basis.
• Secure communication and requests between customers and Sales team
• Secure deliveries schedule of customer orders.
• Complete assigned monthly goals

QUALIFICATION

• Superior interpersonal skills and the ability to communicate and interact with customer contacts at all
levels.
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus
• Proactive mindset, ability to think strategically, identify and capitalize on opportunities.
• Must possess strong organizational and analytical skills.
• Microsoft PowerPoint, Excel, and Word skills required.
• Strong ability to multi-task and be focused, detail-oriented, self-motivated.
• Ability to work well in a team environment.
• Ability to develop and advance into a role with increased responsibility.
• Excellent command of written and spoken English (other language skills is a plus)