Sales Coordinator

A sales coordinator at Mamiba will manage a portfolio of customers and is responsible for maximizing
business opportunities, providing premium service, and building long-term, trusting business relationships

JOB DESCRIPTION

• Oversee all daily activities for assigned customers.
• Expand and build strong, long-term relationships with primary contacts, key stakeholders and Senior Managers within each assigned customer.
• Anticipate, develop, and propose creative solutions to satisfy the objectives and challenges of assigned customers.
• Identify and resolve situations within assigned customers that could lead to attrition or inhibit growth. And provide constructive feedback to management.
• Assist with and participate in customer account reviews.
• Conduct detailed customer surveys to uncover needs or issues.
• Maintain and update documents related to customer accounts and business reports
• Develop new business opportunities in every customer contact
• Validate and qualify new customers before referring to the appropriate sales manager.
• Assist in developing sales and marketing initiatives.
• Assist technical and marketing teams in developing marketing materials and proposals.
• Generate customer reports on periodic basis.
• Secure communication and requests between customers and Sales team
• Secure deliveries schedule of customer orders.
• Complete assigned monthly goals

QUALIFICATION

• Superior interpersonal skills and the ability to communicate and interact with customer contacts at all
levels.
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus
• Proactive mindset, ability to think strategically, identify and capitalize on opportunities.
• Must possess strong organizational and analytical skills.
• Microsoft PowerPoint, Excel, and Word skills required.
• Strong ability to multi-task and be focused, detail-oriented, self-motivated.
• Ability to work well in a team environment.
• Ability to develop and advance into a role with increased responsibility.
• Excellent command of written and spoken English (other language skills is a plus)

LOCAL SALES MANAGER JOB DESCRIPTION

A Sales Manager at Mamiba works with large profile customers, customer complaints, analyze budgets, and
determine ways to streamline and improve the sales process.
Secure new volume accounts, grow positive relationships with assigned existing accounts; assure positive
recognition within the local community of customers.

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Owning recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
• Maintains national sales staff by recruiting, selecting, orienting, and training employees.
• Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
Job Requirements
• Proven working experience as Sales manager
• Drive for results and leaderships skills
o BS/MS degree in business administration or a related field
o Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
o Committed to continuous education through workshops, seminars and conferences
o Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
o Proven ability to drive the sales process from plan to close
o Strong business sense and industry expertise
o Excellent mentoring, coaching and people management skills